Cannot view or print music sheets (Chord sheets, Lead sheets, Vocal sheets)

Posted by & filed under SONGSELECT, TECHNICAL SUPPORT.

If you can view the music sheets in your web browser, but cannot print the music sheets, here are tips that have been successful in helping other customers.

  1. Have you reached the maximum 200 print capacity for your SongSelect® subscription year? Please check by going to the Activity tab in your SongSelect account. Contact Customer Service to purchase an additional block of 50 songs..
  2. Verify you are able to print from another program (Word, Notepad, Excel, etc…). If you cannot print from another program please contact your printers manufacturer for support.
  3. Try clearing the cache or temporary internet files. Click here to see the instructions.
Still not working?
  1. Test for Problem Add-ons on your Internet browser.  Click here for the instructions.
  2. Try using another Browser (Edge, Firefox, Google Chrome, Internet Explorer etc.).
    • Windows 10 users can use Internet Explorer to access Songselect by clicking menu edge_menu, in the Edge browser, and selecting Open with Internet Explorer. This will open Songselect in Internet Explorer.

 

Please feel free to contact our support team for technical assistance by calling 1-800-234-2446, x 3. We want you to successfully use your SongSelect service.

 


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