CCLI PROFILE MANAGEMENT

*Can’t Sign In With Former Usernames

Posted by & filed under CCLI PROFILE MANAGEMENT.

In the past, Usernames/IDs were used to log in to SongSelect. Now, only an email address and password combination can be used to access all of the CCLI applications (SongSelect, CCL Online Reporting, Rehearse Reporting, and Church Account). If you have been using a Username (e.g. user12345), rather than an email address to sign in, please create a new […]

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Access Code

Posted by & filed under Access Code, CCLI PROFILE MANAGEMENT, Managing Users, THE GLOSSARY.

An Access Code links a User to an organization’s specific CCLI® application (i.e. SongSelect®, CCL Online Reporting). It is formatted as 0000000-00-0000 and is unique for each application. Initially, the Access Code is emailed or mailed from CCLI to the organization’s primary contact.The first person who accesses an organization’s SongSelect or Online Reporting will be automatically set as the administrator for […]

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Changing Your Password or Email Address

Posted by & filed under CCLI PROFILE MANAGEMENT.

To change your password or your email address for your CCLI Profile, please follow these steps: At www.ccli.com, “Sign In” to Your Profile using your current email address and password. Under “Profile” you will see the options to update your password and your email address. Keep in mind that password reset instructions and song sheets in SongSelect […]

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Essential Communications

Posted by & filed under CCLI PROFILE MANAGEMENT, THE GLOSSARY, YOUR OTHER QUESTIONS.

If your organization has an active license with CCLI, it is required that the primary contacts of your organization receive communications regarding your license and services with CCLI. Essential information you are required to receive are subjects such as: the status and the renewal of the licenses and services you have with CCLI, and information regarding your reporting assignments. For […]

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Forgot Your Password?

Posted by & filed under CCLI PROFILE MANAGEMENT.

If you have forgotten your password, or what you thought it was just isn’t working: Go to the Sign In area. Select “Forgot your password?” link. Enter the email address you used when you created your Profile. Please note: If you have multiple email addresses attached to your Profile, the email to reset your password will […]

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How do I unlink my profile from an organization?

Posted by & filed under CCLI PROFILE MANAGEMENT.

You may manage your personal profile to keep your information updated. To update your email address and to remove your profile from an organization: Sign in using your current profile information (email address and password). Click on the profile icon located in the upper right corner. Select the “Profile” option. Go to the “Email” tab to update your email […]

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I’m Not Seeing The Administrator Rights

Posted by & filed under CCLI PROFILE MANAGEMENT, Managing Users, TECHNICAL SUPPORT.

If you have been set as the Administrator for your organization’s report or SongSelect, but you are not able to see “Profile & Admin” in the drop-down menu of your personal profile, it could be either be a timing issue or perhaps it would be helpful to clear your cache or temporary internet files. For instructions, please refer […]

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Sign In to Rehearse Reporting

Posted by & filed under CCLI PROFILE MANAGEMENT, Rehearsal License Reporting.

To access the Rehearse Reporting site: Go to www.ccli.com and “Sign In” to Rehearse Reporting. Sign In with your email address and password. If your email address is not recognized, please click on the tab to Create Your Profile. Do not use a generic name and email address that would be shared with others. Passwords are […]

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Your CCLI Profile

Posted by & filed under CCLI PROFILE MANAGEMENT, THE GLOSSARY.

Your “Profile” is your very own unique login that you will use to sign-in to specific CCLI® applications (SongSelect, Online Reporting, Rehearse Reporting): Your own personal sign-in! Your profile will contain your own unique information, such as your name, email address, and password. (We will not sell or rent your email address.) It is best to […]

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