Managing Users

Access Code

Posted by & filed under Access Code, CCLI PROFILE MANAGEMENT, Managing Users, THE GLOSSARY.

An Access Code links a User to an organization’s specific CCLI® application (i.e. SongSelect®, CCL Online Reporting). It is formatted as 0000000-00-0000 and is unique for each application. Initially, the Access Code is emailed or mailed from CCLI to the organization’s primary contact.The first person who accesses an organization’s SongSelect or Online Reporting will be automatically set as the administrator for […]

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Changing the Administrator

Posted by & filed under Managing Users, SONGSELECT.

If the administrator on your SongSelect® account has left your organization, please contact us to set up the new administrator. Your organization may have multiple administrators. Please provide your organization’s Church Copyright License®  number, the name of the person who should be the administrator and their position at your organization. Administrators will see this additional tab […]

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I’m Not Seeing The Administrator Rights

Posted by & filed under CCLI PROFILE MANAGEMENT, Managing Users, TECHNICAL SUPPORT.

If you have been set as the Administrator for your organization’s report or SongSelect, but you are not able to see “Profile & Admin” in the drop-down menu of your personal profile, it could be either be a timing issue or perhaps it would be helpful to clear your cache or temporary internet files. For instructions, please refer […]

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