Managing Users

Access Code

Posted by & filed under Access Code, CCLI PROFILE MANAGEMENT, Managing Users, THE GLOSSARY.

An Access Code links a User to an organization’s specific CCLI® application (i.e. SongSelect®, CCL Online Reporting). It is formatted as 0000000-00-0000 and is unique for each application. Initially, the Access Code is emailed or mailed from CCLI to the organization’s primary contact.The first person who accesses an organization’s SongSelect or Online Reporting will be automatically set as the administrator for […]

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Administrator Rights is Blank

Posted by & filed under CCLI PROFILE MANAGEMENT, Managing Users, TECHNICAL SUPPORT.

If you have been set as the Administrator for your organization’s SongSelect account: Not able to see the “Profile & Admin” option in the drop-down menu of your personal profile? If you were just set as an Administrator, close all of your browser windows, wait a few minutes and then restart your browser. You may also need to […]

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Changing the Administrator

Posted by & filed under Managing Users, SONGSELECT.

If the administrator on your SongSelect® account has left your organization, please contact us to set up the new administrator. Your organization may have multiple administrators. Please provide your organization’s Church Copyright License®  number, the name of the person who should be the administrator and their position at your organization. Administrators will see this additional tab […]

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