SONGSELECT

Access Code

Posted by & filed under Access Code, CCLI PROFILE MANAGEMENT, Managing Users, THE GLOSSARY.

An Access Code links a User to an organization’s specific CCLI® application (i.e. SongSelect®, CCL® Online Reporting). It is formatted as 0000000-00-0000 and is unique for each application. Initially, the Access Code is emailed or mailed from CCLI to the organization’s primary contact.The first person who accesses an organization’s SongSelect or Online Reporting will be automatically set as the administrator for […]

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Can we buy individual song sheets from SongSelect?

Posted by & filed under SONGSELECT.

The contractual agreement with the song owners is that SongSelect® would be available as an annual subscription for those who have an active Copyright License®. It is not intended or designed to be used as a resource to purchase single song sheets. With an annual subscription, you may print as many as 200 songs and are free […]

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Cannot print music sheets (Chord sheets, Lead sheets, Vocal sheets)

Posted by & filed under SONGSELECT, TECHNICAL SUPPORT.

If you can view the music sheets in your web browser, but cannot print the music sheets, here are tips that have been successful in helping other customers. Have you reached the maximum 200 print capacity for your SongSelect® subscription year? Please check by going to the Activity tab in your SongSelect® account. Contact Customer Service […]

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Cannot print music sheets in Windows 8 (Internet Explorer – Metro)

Posted by & filed under Print Activity, SONGSELECT, TECHNICAL SUPPORT.

Issue:  If you are using the Metro version of Internet Explorer on Windows 8, the Print button does not respond to clicks. The fix:  Run the desktop version of Internet Explorer. Step 1.  Use the keyboard shortcut Win + D to get to the desktop * Hold down the windows key on your keyboard (usually between the […]

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Cannot see the Admin tab in SongSelect

Posted by & filed under Managing Users, TECHNICAL SUPPORT.

If you have been set as the SongSelect® Administrator for your organization but you are not able to see the “Admin” tab in the “Manage Account” area, the problem may be solved by clearing the cache.  Here is a quick tip: After signing into SongSelect, go to Manage Account and you should see the Admin tab. If […]

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Changing the Administrator

Posted by & filed under Managing Users, SONGSELECT.

If the administrator on your SongSelect® account has left your organization, please contact us to set up the new administrator. Your organization may have multiple administrators. Please provide your organization’s Church Copyright License®  number, the name of the person who should be the administrator and their position at your organization. Administrators will see this additional tab […]

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Contact CCLI Customer Service Support

Posted by & filed under COPYRIGHT LICENSE (CCL), SONGSELECT, YOUR OTHER QUESTIONS.

Inquiries regarding your current licenses and services with CCLI: Phone:  800-234-2446 x 3 during our office hours  7:00 am – 4:00 pm (Pacific), Monday through Friday (Closed public holidays). Email:  Support@ccli.com Please provide your organization’s license number or the organization’s name and address. CCLI 17205 SE Mill Plain Blvd Ste 150 Vancouver, WA 98683 USA    

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Do you provide scripture references in SongSelect®?

Posted by & filed under SONGSELECT.

Unless the song’s copyright owner has created the song with a scripture reference attached, perhaps in the title, we do not supply scripture referencing for songs. We have tried to connect the songs to a specific theme in order to provide you with some worship planning assistance. Our listing of themes is located in the drop down […]

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How do I copy the song lyrics from SongSelect?

Posted by & filed under SONGSELECT.

To copy and paste lyrics: Go to the “Lyrics” tab of the song you want to use. Next, select the “Copy” button. This will copy the lyrics to your computer’s clipboard for use in your program of choice. Now, simply paste the lyrics into any program – Word, PowerPoint, etc. and format them however you […]

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How do I purchase a license or SongSelect?

Posted by & filed under COPYRIGHT LICENSE (CCL), REHEARSAL LICENSE, SONGSELECT, STREAMING LICENSE.

Please visit our website, www.ccli.com,  and go to “What We Provide” to obtain information regarding the various licenses and services we offer. Purchase through our online store: Go to www.ccli.com/ > Order/Renew. Call us at 1.800.234.2446 to speak with a representative. Office hours are 7:00 am – 4:00 pm (Pacific), Monday – Friday.

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If I can’t find a song in your database, does that mean it’s not covered?

Posted by & filed under COPYRIGHT LICENSE (CCL), How to Report, Making Copies, SONGSELECT.

Not necessarily.  If the song’s copyright owner  is listed on our Authorized Catalogs List, the song would be covered according to the Copyright License® terms of agreement. There are many other reasons the song may not yet appear in our database. You may contact our support team to request a covered song to be added to our database. […]

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Narrow your SongSelect® search results

Posted by & filed under SONGSELECT, TUTORIALS.

The search engine in SongSelect® will automatically display the most relevant results first, which should help you find the song you’re looking for quickly.  You may still need to scale down a list of results, however, and now you can easily do that with our filtering features. Filter by Available Content, Themes, or Original Key On the […]

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Printing Song Sheets in SongSelect

Posted by & filed under Print Activity, SONGSELECT.

The desire of the majority of our customers was to have the ability to download our song sheets as a PDF document. In order to make this happen, we needed to use the HTML5 player instead of the Adobe Flash player that our former version of SongSelect was dependent upon. This new display method does […]

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SongSelect® Activity Page – What it is and how to use it

Posted by & filed under Print Activity, SONGSELECT, TUTORIALS.

Every User who is linked to your organization has the ability to view the accumulative Activity for your organization. What does Activity mean? Activity is logged whenever a user prints, emails, or downloads sheet music for a song. This does not include viewing the sheet music, transposing the key, or listening to the sheet music with […]

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The copyright notice of the song we used doesn’t match what you have listed in the database.

Posted by & filed under COPYRIGHT LICENSE (CCL), How to Report, Making Copies, ONLINE REPORTING - COPYRIGHT LICENSE, SONGSELECT.

At times, you might notice that the copyright information of your published version of a song doesn’t match the copyright information for the same song in our database. This might be because the copyright ownership has changed since the date that your resource was published. If you are able to find the song title in our database, written by the same […]

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The song is listed in SongSelect® but there are no lyrics.

Posted by & filed under SONGSELECT, YOUR OTHER QUESTIONS.

Due to current CCLI® policies and/or publisher agreements, we are unable to provide lyrics (i.e. product) for this song at this time. Our focus is to provide lyrics to the songs that churches are currently reporting on or requesting.  If you would like to submit a request for lyrics to be added to a particular song, please contact support@ccli.com with this […]

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Using SongSelect® Search Features To Find Your Song

Posted by & filed under SONGSELECT, TUTORIALS.

This tutorial will take you step-by-step through the search features in SongSelect®, giving you an idea of how to find your song and access the content you need quickly. Simple Search To find a song, type in the title of the song, the author, a part of the lyrics, or the CCLI® song number and […]

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What are the fees for licenses and services with CCLI?

Posted by & filed under COPYRIGHT LICENSE (CCL), REHEARSAL LICENSE, Renewing, SONGSELECT, STREAMING LICENSE.

Fees will vary depending on your organization’s total attendance and on the type of licensing that will best meet your legal need. For the most accurate information, please go to www.ccli.com and click on the heading, “What We Provide”. The pricing chart is available for all of the licenses and services provided by CCLI.

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What is SongSelect®?

Posted by & filed under SONGSELECT, YOUR OTHER QUESTIONS.

SongSelect® is an online subscription service available only for organizations with an active Church Copyright License®. Depending on which package your organization purchases, it provides lyrics, sound samples, and transposable lead sheets, chord sheets and vocal sheets for thousands of songs covered under the Church Copyright License®. Information regarding the various packages for SongSelect® is located […]

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Where are the top 25 CCLI Songs?

Posted by & filed under COPYRIGHT LICENSE (CCL), SONGSELECT.

We now provide a listing of the Top 100 CCLI Songs! To view these at www.ccli.com, you will see a link to view the CCLI Top 100 Songs on the left edge of the home page. You may also view the CCLI Top 100 Songs at www.songselect.com. The list will be updated following each six […]

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Where is my activation code for SongSelect® 3.0?

Posted by & filed under SONGSELECT.

We are no longer able to provide activation codes for the former SongSelect® 3.0 software program.  Due to the age of this program, the song database is no longer a reliable source for its song accuracy; therefore, the song owners have cancelled their agreement for us to provide support for that program. For a song […]

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Why are there no keyboard arrangements included in SongSelect®?

Posted by & filed under Making Copies, SONGSELECT.

Due to our contractual agreements under the Church Copyright License®, arrangement music is not covered for duplication; therefore, we cannot provide arrangement music for keyboards or other instruments, or choirs. Although the Vocal sheets are written in 3 or 4-part harmonies and perhaps are being used by instrumentalists, the intent is for them to be used to assist […]

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