Administrator Rights is Blank

Posted by & filed under CCLI PROFILE MANAGEMENT, Managing Users, TECHNICAL SUPPORT.

If you have been set as the Administrator for your organization’s SongSelect account:

  • Not able to see the “Profile & Admin” option in the drop-down menu of your personal profile? If you were just set as an Administrator, close all of your browser windows, wait a few minutes and then restart your browser. You may also need to clear your cache or temporary internet files. For detailed instructions for your browser, please refer to another support article: http://support.ccli.com/deleting-temporary-and-cache-files/.
  • The “Users” page is blank? Usually this is caused by your profile becoming corrupt. Please call our office for assistance.

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