Posts By: CCLI

Can we receive a renewal statement in the mail?

Posted by & filed under Renewing.

Yes, your organization should receive a renewal statement in the mail approximately 30 days before your licenses/services expire. Our goal is for you to receive it by the first day of your expiration month. All of our communications are sent to the attention of your organization’s Primary Contact so please update the contact information prior to the month of your expiration date in order to ensure […]

Can we buy individual song sheets from SongSelect?

Posted by & filed under SONGSELECT.

The contractual agreement with the song owners is that SongSelect® would be available as an annual subscription for those who have an active Copyright License®. It is not intended or designed to be used as a resource to purchase single song sheets. With an annual subscription, you may print as many as 200 songs and are free […]

Unique Songs

Posted by & filed under THE GLOSSARY.

Each individual song that is available in SongSelect® has its own CCLI® song number. Each of these are unique songs. During your SongSelect subscription year, the first time that you duplicate a song’s song sheet (chord, lead,vocal) from SongSelect by printing, emailing, or downloading, the activity will be counted 1 time against your maximum print capacity of 200 unique songs.  […]

Transpose Dropdown Menu Is Blank

Posted by & filed under TECHNICAL SUPPORT.

In SongSelect, if the drop down menu for transposing the key of a song sheet is blank, it is likely caused by an Add-on you have installed on your computer. Please follow the instructions on our support article located at: http://support.ccli.com/how-to-test-for-add-on-problems-in-internet-explorer/. It may also be helpful to delete your temporary Internet files (cache). For the […]

How do I copy the song lyrics from SongSelect?

Posted by & filed under SONGSELECT.

To copy and paste lyrics: Go to the “Lyrics” tab of the song you want to use. Next, select the “Copy” button. This will copy the lyrics to your computer’s clipboard. Now, simply paste the lyrics into any program  (Word, PowerPoint, etc.) and format them however you like.

Essential Communications

Posted by & filed under CCLI PROFILE MANAGEMENT, THE GLOSSARY, YOUR OTHER QUESTIONS.

If your organization has an active license with CCLI, it is required that the primary contacts of your organization receive communications regarding your license and services with CCLI. Essential information you are required to receive are subjects such as: the status and the renewal of the licenses and services you have with CCLI, and information regarding your reporting assignments. For […]

Contact CCLI Customer Service Support

Posted by & filed under TECHNICAL SUPPORT, THE GLOSSARY, YOUR OTHER QUESTIONS.

Inquiries regarding your current licenses and services with CCLI: Phone:  800-234-2446 x 3 during our office hours  7:00 am – 4:00 pm (Pacific), Monday through Friday (Closed public holidays). Email:  Support@ccli.com Please provide your organization’s license number or the organization’s name and address. CCLI 17205 SE Mill Plain Blvd Ste 150 Vancouver, WA 98683 USA    

Contact for CCLI Sales Department

Posted by & filed under YOUR OTHER QUESTIONS.

Questions regarding new licenses and services offered by CCLI: Phone:  800-234-2446 x 4 during office hours 7:00 am – 4:00 pm (Pacific), Monday through Friday (Closed public holidays). Email:  sales@ccli.com CCLI 17205 SE Mill Plain Blvd Ste 150 Vancouver, WA 98683 USA